Computers$!$

I have just spent the better part of my day on the phone trying to resolve a problem with my computer that I would think would be so simple to resolve.  Why did it take 3 different companies, 10 different people to explain each time what the problem is, only to still not have it resolved??  I would say that I hate computers, but I am just as tied to the Internet as the next person and would go thru withdrawals if I could not have access to Facebook or all of my quilting websites.  UGH!!